Our Terms of Service

Access to and use of this website and the product and services available through this web are subject to the following terms. By using the service you are agreeing to all terms of service that may be updated by use from time to time.

Prohibitions

  • You must not misuse this website in any ways.
  • You must not commit or encourage a criminal offense by transmit or distribute virus or post any material which is malicious, breach of confidence, in any way offensive or, obscene or hacking intro any of our services. breaching this provision would constitute a criminal offense under computer misuse and cyber security act.
  • DMattress have the rights to report any breach to relevant law enforcement and disclose your identity to them.

Website content

We will do our best, but we cannot guarantee the colour and description of the product shown on the website are exactly reproduced. Information on this website is subject to changes from time to time without any notices.

Term of sales

By placing an order, you agree to all our terms and policy. All orders are subject to availability and confirmation of the order price.

In order to place order, you must be over 18 years of age or have parent consent if you are under 18 years of age. When placing an order you are to provide all details to be true, accurate and you are an authorized user of the credit/debit cards.

All price advertised are subject to changes from time to time.

Contact

When you have placed an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and acceptance of your order. A contract between us will only formed until your payment has been approved by us and we have debited your credit or debit cards.

Price and availability of product

Although we will try and ensure that all details, descriptions and prices which appear on this website are accurate, errors sometime may occur. If we discover an error in the price of any product which you have ordered, we will inform you as soon as possible, and we will give you an option of reconfirming your order at the correct price or cancelling your order. In any case we cannot contact you, we will treat the order as cancelled and give you a full refund.

Payment

Upon receiving your order, we will carry out a pre-authorization check on your payment to ensure there are sufficient funds to fulfill the transaction. Your goods will not be dispatched till payment has been made and debited from your card.

Complaints

We have an officer to handle all complaints, if there is any complaint we will try to resolve it as soon as possible. Please let us know if you have any complaints or feedback hence we can serve you better.

Governing and jurisdiction

These term and condition are constructed in accordance with the law of Singapore. in any event of dispute or claim, it shall be subjected to the exclusive jurisdiction of the Singapore courts